Refund Policy

At Clinixsupply, we aim to make every purchase worry free. Please read our refund policy for details on returns and replacements

Eligibility for Returns

You can request a return or refund within 14 days of receiving your order
Items must be unused, unopened, and in their original packaging
For hygiene and safety reasons, opened disposable items like gloves or face masks cannot be returned unless they are defective

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 14 days at Info@clinixsupply.com.

Provide your order number and a photo of the issue so we can arrange a replacement or refund

Process for Returns

Email us before sending anything back to receive return instructions
Once we receive and inspect the returned items, we will process your refund to your original payment method

Shipping Costs

If the return is due to our error or a defective product, we will cover the return shipping costs
If you are returning for other reasons, the customer is responsible for return shipping

Non-Refundable Items

Gift cards and any item not in its original condition or returned after 14 days are not eligible for a refund

For any questions about this policy, contact us at Info@clinixsupply.com